Delivery Information

For shipping we use Royal Mail, EVRI, DHL and Parcel Force for the Scottish Highlands, Islands, IOM, IOW, Northern Ireland and Isles of Scilly for larger packages.

All shipping prices displayed include packaging and all costs involved with packing your order and posting it. We do however try to keep our pricing as low as we possibly can, and if we are able to secure a cheaper postage option, we will refund where possible. If you wish to contact us in regards to shipping prices before purchasing, please do so. 

From time of order to dispatch can vary from anywhere in between one hour after ordering to up to 4 working days however, orders including personalisation can take up to 7 working days as printing time is required.

Royal Mail parcels are posted second class for parcels up to 1.9kg in weight and as long as the parcel meets the size requirements of Royal Mail, again the same processing time is involved and delivery from the time the parcel is taken to the post office is between 2 and 5 working days. Occasionally we will use a signed for service.

In the event that a parcel has not been delivered within 3 days of the dispatch email when the courier service has been selected please email us and we will investigate. Royal Mail do not consider a parcel lost until 15 working days have passed, in the event that your parcel has not been delivered in 5 working days after the dispatch email, please do make us aware, there is little that we can do but we will help where we can. We currently have a 100% delivery rate with parcels posted with Royal Mail.

PLEASE NOTE:  We can only ship to the UK. If you place an order with us and you are not in the UK, your order may be cancelled and any charges for the cancellation from our payment processors may be deducted from your refund total.